Privacy Policy

At Drista Cloud Solutions, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of our website and services.

Information We Collect

We collect information that you provide directly to us, such as when you create or modify your account, request services, contact customer support, or otherwise communicate with us. This information may include:

• Name, email address, phone number, and other contact information
• Billing information, such as payment method details and billing address
• Communications and correspondence you send to us
• Other information you choose to provide

Information Collected Automatically

When you access or use our website, we automatically collect information about you, including:

• Log Information: We collect log information about your use of our website, including the type of browser you use, access times, pages viewed, and your IP address.
• Device Information: We collect information about the device you use to access our website, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
• Usage Information: We collect information about your interactions with our website, such as the pages or content you view, your searches, and other actions on our website.
• Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your interactions with our website and to personalize your experience.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and complete transactions, and send related information including confirmations and invoices
• Send technical notices, updates, security alerts, and support and administrative messages
• Respond to your comments, questions, and requests, and provide customer service
• Communicate with you about products, services, offers, promotions, and events, and provide news and information we think will be of interest to you
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Drista Cloud Solutions and others
• Personalize and improve the services and provide content or features that match user profiles or interests

Sharing of Information

We may share the information we collect in various ways, including:

• With Vendors and Service Providers: We may share information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• In Response to Legal Process: We may disclose information if required to do so by law or in response to a valid legal process.
• For Protection of Drista Cloud Solutions and Others: We may disclose information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
• In Connection with a Sale or Business Transaction: We may sell, transfer, or otherwise share some or all of our business or assets, including your personal information, in connection with a business transaction such as a merger, consolidation, acquisition, reorganization, or sale of assets, or in the event of bankruptcy.

Data Retention

We retain your information for as long as necessary to provide the services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to request that we update, correct, or delete your personal information
• The right to object to our processing of your personal information
• The right to withdraw your consent at any time for processing activities based on consent

To exercise any of these rights, please contact us at privacy@drista.in.

Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

Changes to this Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification).

Contact Us

If you have any questions about this Privacy Policy, please contact us at: